Our User Agreement
The Agreement
By using and trading on Kelleco.com you are entering into a contract with Kelleco Limited
Registered Address: 25 Sheraton Ct Kent ME5 9EG UK
VAT No: 425086013
Company No: 14250539
And you agree to comply with our User Agreement and all other site policies.
Kelleco.com is a marketplace for UK based buyers and sellers to trade in vegan and vegetarian grocery items plus sustainable and eco-friendly products.
Kelleco.com does not own, possess, store or trade any item listed on this marketplace. The contract of sale is between the buyer and seller.
Kelleco.com is not involved in the actual transaction process.
Kelleco.com does not make any guarantees or warranties regarding product quality, safety, or legality. Any legal claim or dispute related to an item purchased must be brought directly against the seller. By trading on Kelleco.com you release us from any claims related to items sold through our marketplace. This may include defective items, misrepresentations by sellers, or items that have caused physical injury.
Kelleco.com may, on occasion, provide guidance throughout the buying and selling process, but this is solely for information purposes and it is the users decision to follow our advice, or not. Kelleco.com has no obligation to resolve any disputes.
Although Kelleco.com does not review every listing and transaction, we may often help to reach a resolution between parties, if there is a dispute and an agreement cannot be reached. Once we make a decision on an individual transaction, that decision is final.
Kelleco.com has no control over and is not responsible for the existence and quality, safety or legality of items advertised. Or the ability of buyers to pay for items, or that a buyer or seller will actually complete a transaction or return an item.
You must be over the age of 18 to trade on Kelleco.com and must be able to form a legally binding contract.
We reserve the right to alter or terminate all or part of our services and/or not provide all or part of our services to anyone for any reason and/or period of time, at our discretion.
You agree that we will commence supplying our services to you, once your account has been set up and confirmed. You can cancel the agreement [under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013] and delete your details at any point.
If we believe you are violating any of our policies and terms, we reserve the right to impose a range of actions. This could include account restrictions, suspension of your account and in some cases, account termination. In extreme cases we will also take any technical and legal steps required to recover any losses caused by your actions.
Always be honest and kind. Remember, it is an offence to provide false information or impersonate another individual or business through your Kelleco.com account.
Any suspicion of fraud will be dealt with accordingly and information passed on to the relevant authorities. Kelleco.com operates a zero tolerance policy and will always prosecute when necessary, no matter what the transaction value.
You agree to not post or share any content that may be deemed as abusive, threatening, defamatory, obscene, vulgar, offensive or in violation of our policies.
Any abuse or threatening behaviour between or by Kelleco.com users will not be tolerated. We totally understand that on occasions, there may be a disagreement between parties but please remain calm and kind when sending any correspondence. Communication is monitored by the Kelleco.com team and we will take any appropriate action deemed necessary to reach a satisfactory resolution.
Registered Address: 25 Sheraton Ct Kent ME5 9EG UK
VAT No: 425086013
Company No: 14250539
And you agree to comply with our User Agreement and all other site policies.
Kelleco.com is a marketplace for UK based buyers and sellers to trade in vegan and vegetarian grocery items plus sustainable and eco-friendly products.
Kelleco.com does not own, possess, store or trade any item listed on this marketplace. The contract of sale is between the buyer and seller.
Kelleco.com is not involved in the actual transaction process.
Kelleco.com does not make any guarantees or warranties regarding product quality, safety, or legality. Any legal claim or dispute related to an item purchased must be brought directly against the seller. By trading on Kelleco.com you release us from any claims related to items sold through our marketplace. This may include defective items, misrepresentations by sellers, or items that have caused physical injury.
Kelleco.com may, on occasion, provide guidance throughout the buying and selling process, but this is solely for information purposes and it is the users decision to follow our advice, or not. Kelleco.com has no obligation to resolve any disputes.
Although Kelleco.com does not review every listing and transaction, we may often help to reach a resolution between parties, if there is a dispute and an agreement cannot be reached. Once we make a decision on an individual transaction, that decision is final.
Kelleco.com has no control over and is not responsible for the existence and quality, safety or legality of items advertised. Or the ability of buyers to pay for items, or that a buyer or seller will actually complete a transaction or return an item.
You must be over the age of 18 to trade on Kelleco.com and must be able to form a legally binding contract.
We reserve the right to alter or terminate all or part of our services and/or not provide all or part of our services to anyone for any reason and/or period of time, at our discretion.
You agree that we will commence supplying our services to you, once your account has been set up and confirmed. You can cancel the agreement [under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013] and delete your details at any point.
If we believe you are violating any of our policies and terms, we reserve the right to impose a range of actions. This could include account restrictions, suspension of your account and in some cases, account termination. In extreme cases we will also take any technical and legal steps required to recover any losses caused by your actions.
Always be honest and kind. Remember, it is an offence to provide false information or impersonate another individual or business through your Kelleco.com account.
Any suspicion of fraud will be dealt with accordingly and information passed on to the relevant authorities. Kelleco.com operates a zero tolerance policy and will always prosecute when necessary, no matter what the transaction value.
You agree to not post or share any content that may be deemed as abusive, threatening, defamatory, obscene, vulgar, offensive or in violation of our policies.
Any abuse or threatening behaviour between or by Kelleco.com users will not be tolerated. We totally understand that on occasions, there may be a disagreement between parties but please remain calm and kind when sending any correspondence. Communication is monitored by the Kelleco.com team and we will take any appropriate action deemed necessary to reach a satisfactory resolution.
Kelleco® and the Kelleco logo are registered trademarks of Kelleco Ltd, under UK trademark number UK00004035758. Any unauthorized use, reproduction, or distribution of these trademarks is strictly prohibited. All rights reserved.
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If you have any further questions, or would like to provide and feedback please Contact Us
If you have any further questions, or would like to provide and feedback please Contact Us